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Claims Business Metrics & Analytics

Over many years, claims departments have developed applications to measure claims, analyse losses, and reduce liability. Databases in most organisations are now filled with untapped information that has the power to reinvent claims departments and create a competitive edge.

Our team of experienced professionals within the FTI Consulting Insurance & Investment Management group can unlock the power of this information through enhanced business metrics and predictive analytics.

Even with limited claims information, we can quickly synthesise and analyse loss data at any time during the claims life cycle, thereby improving claims outcomes. This valuable information helps prioritise claims, lower claims leakage, improve process efficiencies and guide the claims analyst when negotiating settlements to improve the case reserving process.

Our claims and actuarial teams use the power of the client's own information to transform the claims organisation in ways never before possible.

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